Privacy Statement. This Privacy Policy is effective from April 4, 2025.

  1. Our commitment to privacy

Celebrate Events Now Pty Ltd, including its divisions and subsidiaries (collectively referred to as “we” or “us”), values the privacy of its clients and customers (“you”).

This Privacy Policy applies to all personal information collected from our websites, services, products, mobile applications, agents, contractors, event coordinators, and third-party partners.

We are committed to protecting your privacy and ensuring that your personal data is handled responsibly and securely in accordance with this policy.

We may update this Privacy Policy periodically without prior notice. The current version of our Privacy Policy is available on our website at www.celebrateeventsnow.com/privacy-policy.php.

  1. Types of personal information we collect and hold

The types of personal information we collect depend on the services we provide to you. This may include:

  • Name, address(es), telephone number(s), email address, and other contact details;
  • Date of birth;
  • Gender;
  • Your payment details for booking events;
  • Event preferences, including date, location, and services requested;
  • Transaction details related to your use of our services;
  • Your social media preferences;
  • Location data;
  • Any other information you provide in relation to our services.

We may collect sensitive information, particularly when providing special services such as VIP events or additional party features.

Please review the Direct Marketing section of this policy for more examples of the personal information we may collect.

  1. Website cookies and digital services

When you access our website, we may collect information about the time, date, and specific pages visited. This data is used for statistical purposes and to maintain the performance of our website. We also use cookies, which are small text files placed on your device to store information about your usage of our site. Cookies help us personalize your experience and improve our website’s functionality.

You may disable cookies via your browser settings; however, doing so may impact your user experience, and some website features may not be available.

We also use cookies and third-party tools for targeted advertising, improving your experience on our website, and tracking the effectiveness of marketing campaigns.

  1. Why we collect and hold personal information

We collect and use personal information to provide the best services for your event, including planning, booking, and delivering our casino party experiences. This information also helps us better understand your preferences and improve our services.

We also use personal information for internal business purposes, including administrative tasks, statistical analysis, marketing, and customer service improvements.

  1. How we collect information

We collect personal information directly from you when you:

  • Contact us through our website or via email;
  • Make a booking for an event;
  • Engage with our social media channels;
  • Participate in our surveys or events;
  • Use our website or mobile app for event planning.

We may also collect information from third-party partners, such as payment processors, event venues, and other service providers involved in organizing your event.

  1. Storage and protection of personal information

We store personal information securely in both electronic and physical formats, with access restricted to authorized personnel only. We employ industry-standard security measures to prevent unauthorized access or disclosure of your data.

While we take reasonable precautions to protect your personal information, we cannot guarantee 100% security over the internet. Any data transmission is at your own risk. However, once your data is received by us, we implement all necessary measures to keep it safe.

  1. How we use and disclose personal information

We may use and disclose your personal information for the following purposes:

  • Processing and fulfilling your event bookings;
  • Providing you with services you’ve requested from us;
  • Improving our products, services, and marketing strategies;
  • As required by law.

We may also use your personal information to offer special promotions, discounts, or updates related to our services. We may share your information with our event partners, contractors, or service providers to help deliver your event.

  1. Direct marketing

We may use your personal information to send you marketing communications about our events, special offers, and updates. These communications may be delivered via email, phone, or social media.

If you no longer wish to receive marketing communications from us, you may opt out at any time by using the unsubscribe link in emails or contacting us directly.

  1. Location-Based Services

We may collect location data from your device to provide tailored event recommendations or to improve your experience with our services. If you do not wish to share your location, you may disable location tracking, but this may limit the functionality of certain features.

  1. Access to, and correction of, personal information

You have the right to access and update your personal information. If you believe any of the information we hold about you is incorrect, please contact us to request corrections.

  1. Contacting us

If you have any questions about this Privacy Policy or wish to update your personal information, please contact us using the details below:

Postal: 61 Smith Street, Melbourne, VIC 3000, Australia
Telephone: +61 3 9671 9733
Email: [email protected]
Website: www.celebrateeventsnow.com